Shipping policy
Shipping Policy
At Rockin' Rig, we aim to provide clear and transparent insights into our shipping policies and fulfillment processes. Please take a moment to review the following information about our shipping prices, delivery times, and service options before placing your order:
Order processing and fulfillment times:
Our top priority is making sure the items get delivered to our customers as soon as possible.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
US SHIPPING :
Delivery Time=Processing Time +Shipping Time
| Shipping Name | Condition | Cost | Order Processing time | Order Shipping time |
| Economy | Orders $50.00 and up | Free | 1-2 Business Days | 5-8 Business Days |
| Economy | Orders 0lb–5lb | $4.90 | 1-2 Business Days | 5-8 Business Days |
| Economy | Orders 5lb–70lb | $19.90 | 1-2 Business Days | 5-8 Business Days |
| Standard | Orders 0lb–1lb | $6.90 | 1-2 Business Days | 3 to 4 business days |
| Standard | Orders 1lb–5lb | $9.90 | 1-2 Business Days | 3 to 4 business days |
Order cutoff time: 6:00 PM(GMT-05:00) Eastern Standard Time (New York) Mon – Fri
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
During peak seasons and promotional sales, delivery might take a little longer.
Our orders will be shipped via USPS or UPS FedEx and DHL. Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.
SHIPPING DELAYS :
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
IMPORTANT: Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.
Our commitment is to maintain sufficient stock levels whenever possible. In instances where goods are not currently available, the potential waiting period is capped at a maximum of two weeks.
For inquiries regarding the estimated time of arrival (ETA) for a specific product, please feel free to contact us at info@rockinrig.com.
Phone number: +19376799707